Everything at Moo Shu is thoughtfully dreamed up and homemade in small batches. From ice cream to cafe beverages and pastries, we have a shared passion for offering creations that are memorable in their novelty, nostalgia, and ability to highlight heritage and ecology.

We also work hard to treat our customers with enthusiasm and care that you won't find anywhere else. We put our hearts into our high-touch small-batch processes and we are equally committed to creating the most supportive and inclusive work environment in the industry. We are always working to enhance the happiness, fulfillment, and health of our Mooshies by providing paid sick leave, leadership training, social gatherings, benefits for full-time staff and of course, all the ice cream and coffee!

At Moo Shu Ice Cream, we believe in investing in our people. For all our roles, specific experience is preferred but never required. Show us that your values are aligned with our culture, meaning that you:

• are an optimist and a team player
• have self-discipline and strong work ethic
• are a proactive and quick learner who is adaptable to change
• value kindness to people and the environment
• have passions in life, particularly in food

If that sounds like you, apply to any of the following openings by the email listed for each position. Be sure to tell us which position(s) you'd like to apply for in the subject line!

Current Job Openings:

Shift Leader, Culinary Team (full-time)

Our culinary team makes all our ice cream batch-by-batch all from scratch, no pre-made product from a bag here! In our bustling kitchen, daily activities include prepping fruits and vegetables, cooking ice cream, prepping and baking mix-ins, churning ice cream, packing pints, making ice cream bars and sandwiches, and maintaining our inventory of ice cream and ingredients.

We’re looking for a Shift Leader who will become the Assistant Manager for our culinary team by summer 2027. This role will support our culinary manager, and lead back-of-house shifts to ensure smooth production of our from-scratch ice creams and pastries.

Start date is ideally mid-November. We can accommodate 24-40hrs/week until February, after which the role must be full-time.

Responsibilities:

• Day-to-day ice cream and pastry production, including clean-up (approx. 36 hrs production and 4hrs administrative tasks per week)
• Support kitchen management including:
  • Short and long-term production planning and inventory management,
  • Coordination with the retail team, suppliers, and service providers
  • Standardization & systemization of procedures (manuals, guides, wikis) for team efficiency and quality assurance
  • Product development & testing

Required Skills & Attributes:

• Eager to learn about the ins and outs of small business. Enthused by the challenge of balancing a complex production pipeline that covers a retail store, market stall, catering, and custom orders.
• Tech literacy: able to work with Slack, google drive, emailing, phone calls etc…
• Penchant for Organization, Cleanliness, and Attention to Detail
• Thrives with problem solving, has foresight, and is adaptable to change.
• Can lead a team as a positive and approachable role model, comfortable with taking on a mentorship role
• Comfortable working 8-10hrs on your feet, and with working from home online

Other Requirements:

• Minimum 2 year experience - in Pastry, Production, Culinary, Confection, or Food
• Food handlers certificate
• Must be available
  • Sundays & Mondays
  • During the Christmas season (not on the statutory holiday days)
  • During the summer season April - September inclusive

Preferred:

• Leadership experience, particularly in food/pastry
• Post-Secondary Education in Pastry or Culinary Arts
• Particular knowledge in fermentation, preservation, sustainable, plant-based, local & seasonal, and/or under-represented cuisines

We proudly offer the following benefits:

• **$48,700 annual salary with 2 weeks paid vacation & health benefits (incl drug, dental, physio, massage etc...)
  • **$18/hr for first 2 weeks of training. Training period can be shortened for applicants with sufficient ice cream/pastry experience.
• Consistent day time hours. Our kitchen is open 7am - 7pm.
• Paid breaks and 10 paid sick days after probation (1-month)
• 35% staff discount
• Professional development & management opportunities.
• Creative and intimate small business culture, and all the ice cream!

To apply, please email culinary.manager@mooshuicecream.com with your resume attached. Application period closes October 10th, 2026. Applications will not be reviewed until mid-October.