Our Team

Each ice cream flavour at Moo Shu is thoughtfully dreamed up and made in small batches. We love to collaborate with Ottawa's talented farmers, brewers, jam makers and roasters, to name a few, offering flavours that are memorable in their novelty, nostalgia, and ability to highlight our local ecology.

We also work hard to treat our customers with enthusiasm and care that you won't find anywhere else. We put our hearts into creating one-of-kind small-batch ice cream and we are equally committed to creating the most supportive and inclusive work environment in the industry. Our Mooshie family is just that, family! We are certified as Living Wage employers by the Ontario Living Wage Network, and are always working to enhance the happiness, fulfillment, and health of our Mooshies. That includes providing paid sick leave, leadership training, social gatherings, benefits for full-time staff and of course, all the ice cream!

At Moo Shu Ice Cream, we believe in investing in our people. For all our roles, specific experience is preferred but not necessarily required. Show us that your values are aligned with our culture, meaning that you:

  • are an optimist and a team player
  • have self-discipline and strong work ethic
  • are a proactive and quick learner who is adaptable to change
  • value kindness to people and the environment
  • have passions in life, particularly in food

If that sounds like you, apply to any of the following openings by email to hiring@mooshuicecream.com. Be sure to tell us which position(s) you'd like to apply for in the subject line!

 

Current Job Openings:

Seasonal Scooper (PT/FT)

In a nutshell: Deliver memorable ice cream experiences to our customers with exceptional and fun service.

Our seasonal scoopers are the face of our little ice cream shop. They are the first impression, the ice cream educators and whisperers, and the cone crafters. With all the unexpected flavours we offer, our scoopers make even unfamiliar ingredients and combinations exciting and approachable to everyone through their stellar product knowledge. They celebrate the local produce that goes into our ice creams and help customers gain an even deeper appreciation for all that Ottawa has to offer. With patient explanations and tailored suggestions, our scoopers help each customer walk away with something they love.

Responsibilities:

  • Create and maintain a tidy and welcoming shop that is inclusive and fun for our whole community (good tunes!)
  • Provide excellent service by directing customer flow, having thorough knowledge of our products, and making beautiful scoops of ice cream
  • Make waffle cones and keep ingredients, supplies, and other shop items well stocked
  • Prepare packaging for ice cream, ice cream treats, and waffle cone chips
  • Conduct end-of-day duties such as cleaning and counting cash
  • Potentially scooping and serving at an off-site event or pop-up

Requirements:

  • Able to work on your feet for 5-9 hours with energy and warmth.
  • Able to work evenings and weekends.
  • Available late March or April - October. Happy to accommodate reduced hours during the school year for students.

Preferred:

  • Previous food or retail experience, especially barista experience
  • Food handler certification
  • Valid drivers license

We proudly offer the following benefits:

  • $18/hr for first 80hrs of training, $21.95/hr for the rest of the season.
  • Paid breaks and 32 hours of paid sick time.
  • 35% staff discount
  • Professional development and year-round opportunity based on mutual need/availability.
  • A fun & engaged team in an intimate small business
  • All the ice cream!

Application deadline Sun Mar 10th 11:59pm. Please let us know:

  • your ideal weekly hours (indicate a specific range or choose part-time or full-time)
  • if you prefer to start in March or in April
  • if there is an interest to stay year-round.

 

Seasonal Culinary Staff (PT/FT)

In a nutshell: Help create some of the most exciting and memorable ice creams in Ottawa

Our culinary team makes all our ice cream batch-by-batch all from scratch, no pre-made product from a bag here! In our bustling kitchen, daily activities include prepping fruits and vegetables, cooking ice cream, prepping and baking mix-ins, churning ice cream, packing pints, making ice cream bars and sandwiches, and maintaining our inventory of ice cream and ingredients. As a collaborative small business, everyone in the team will have plenty of opportunities to contribute to new flavours and product ideas.

Responsibilities:

  • Cook and churn ice cream batch-by-batch
  • Assemble & package ice cream treats such as dipped bars & sandwiches
  • Prepare mix-ins for ice cream (includes baking)
  • Process and preserve fresh produce for ice creams and treats
  • Dishwashing and general kitchen cleaning

Requirements:

  • Able to work on your feet for 5-9 hours with energy and warmth.
  • Able to maintain an organized and tidy workspace.
  • Available late March or April - October. Happy to accommodate reduced hours during the school year for students.

Preferred:

  • Previous professional kitchen experience, especially prep and pastry
  • Food handlers certificate
  • Particular knowledge in fermentation, preservation, sustainable, plant-based, local & seasonal, and/or under-represented cuisines

We proudly offer the following benefits:

  • $18/hr for first 2 weeks of training, then $21.95/hr. Training period can be shortened for applicants with sufficient ice cream/pastry experience.
  • Consistent day time hours. Guaranteed one weekend day off.
  • Paid breaks and 32 hours of paid sick time.
  • 35% staff discount
  • Professional development and year-round opportunity based on mutual need/availability.
  • Creative and intimate small business culture
  • All the ice cream!

Application deadline Sun Mar 10th 11:59pm. Please let us know:

  • your ideal weekly hours (indicate a specific range or choose part-time or full-time)
  • if you prefer to start in March or in April
  • if there is an interest to stay year-round.