Our Team

Each ice cream flavour at Moo Shu is thoughtfully dreamed up and made in small batches. We love to collaborate with Ottawa's talented farmers, brewers, jam makers and roasters, to name a few, offering flavours that are memorable in their novelty, nostalgia, and ability to highlight our local ecology.

We also work hard to treat our customers with enthusiasm and care that you won't find anywhere else. We put our hearts into creating one-of-kind small-batch ice cream and we are equally committed to creating the most supportive and inclusive work environment in the industry. Our Mooshie family is just that, family! We are always working to enhance the happiness, fulfillment, and health of our Mooshies by providing paid sick leave, leadership training, social gatherings, benefits for full-time staff and of course, all the ice cream!

At Moo Shu Ice Cream, we believe in investing in our people. For all our roles, specific experience is preferred but not necessarily required. Show us that your values are aligned with our culture, meaning that you:

  • are an optimist and a team player
  • have self-discipline and strong work ethic
  • are a proactive and quick learner who is adaptable to change
  • value kindness to people and the environment
  • have passions in life, particularly in food

If that sounds like you, apply to any of the following openings by email to hiring@mooshuicecream.com. Be sure to tell us which position(s) you'd like to apply for!

 

 

Current Job Openings:

 

Shift Leader (full-time position)

In a nutshell: Make each shift as smooth as it can be for the whole team!

Shift Leaders in our store are responsible for keeping service running smoothly for both scoopers and customers. With a big picture of peak hours, to-do lists and ice cream turnover, they anticipate and delegate tasks while leading by example. Shift Leaders set the tone of warmth and efficiency during their shifts and help to make sure other scooping staff are working well, having fun and providing great service. Potential management opportunities in the future with this role.

Responsibilities:

  • Support Store Ops Manager in creating & maintaining store ops systems
  • Consolidate and delegate daily tasks & breaks
  • Train, monitor, encourage, and correct staff with awareness and attention to detail
  • Be a good role model for positive work culture

Requirements:

  • Able to work on your feet for 6-8 hours with energy and warmth
  • Able to work evenings and weekends

Preferred:

  • Previous food or retail experience
  • Food handler certification
  • Leadership/Management experience

We proudly offer the following benefits:

  • Salary position option with 2 weeks paid vacation
  • 10 paid sick days
  • 20% staff discount on food and merch
  • Health benefits including drug plan, dental, massage etc....
  • Professional development opportunities
  • Intimacy of small business
  • All the ice cream


Graphic Designer (apply with portfolio)

In a nutshell: Create enticing visuals to help us communicate with each other and our customers!

We're looking to add an in-house graphic designer to our team to produce creative and on-brand graphics for use on social media, our website, packaging, and store merchandise. Going beyond aesthetics, we're looking for a designer to help us express our brand and values with our team and community in a user-friendly way.

Responsibilities:

  • Work on a variety of ongoing design projects, internal/external, digital/print (eg. Social media, staff notices, shop posters, packaging, merchandise)
  • Help develop a visual language for the brand
  • Work with self direction and prioritize between projects

Requirements:

  • Digital and print design skills in Photoshop & Illustrator

Preferred:

  • Illustration, Photography, and/or Copywriting skills
  • Ideal candidate will be willing to work part-time shifts as an ice cream scooper in their first summer season to get to know the store and Moo Shu culture.

We proudly offer the following benefits:

  • Full-time salary position option with 2 weeks paid vacation
  • 10 paid sick days
  • 20% staff discount on food and merch
  • Health benefits including drug plan, dental, massage etc....
  • Professional development opportunities
  • Intimacy of small business
  • All the ice cream